How can we help?
Find answers to common questions, or reach out to our team directly. We are here to support your transformation.
Contact Support
Send us an email and our team will get back to you as soon as possible. Please include your registered phone number and a description of your issue.
hello@scan2fit.comQuick Help
Getting Started
Set up your account and first scan
Health Reports
Export and understand your report
Account & Login
OTP, profile and access issues
Frequently Asked Questions
My OTP is not arriving. What should I do?
Please check that your phone number is entered correctly with the correct country code. If the OTP still does not arrive after 60 seconds, tap 'Resend OTP'. If the issue persists, contact us at hello@scan2fit.com.
How do I export my health report?
Go to your Profile tab and tap 'Export Health Report'. The app will generate a PDF of your overall pillar scores report, which you can then open or share directly from the modal that appears.
Is my health data private and secure?
Absolutely. All personal and health data is encrypted at rest and in transit. We do not sell or share your data with third parties. Your information belongs to you.
Scan2Fit — Body Intelligence Platform — hello@scan2fit.com